The greeting was prompt and courteous. I waited for the service work to be done so I was offered a beverage. They were a little late getting the car in as scheduled but they kept me informed and apologized for the delay. While servicing the car care was taken to not scratch the paint and a mat and seat cover were used to keep the interior clean. All in all a very good customer experience.
It is rare these days to see a company actual care about their customers. First time customer , I felt very looked after. Very thorough explanation of repairs and very reasonable . Very impressed with this organization.
Always great service and trustworthy communication on the progress on service with my car.
Exceptional customer service. Above and beyond service (inside and outside of car cleaned, clock changed accordingly and air fresheners in tote bag) No hidden costs. Everything explained in detail. I will only go to AEMW from now on!
Great friendly service. Had email sent to me to review concerns.
It was just an oil change, but so far happy with service.
Great service and were very reasonably priced. It was nice to take your car to a shop and not have repairs forced upon you that are not necessary yet....but instead have the heads up about possible upcoming repairs. Very Refreshing!! Great People!
Very helpful honest shop
amazing service, really easy to get along with. i will continue to get all services done here.
Thank you for the absolute best service for my BMW. I am always confident when I bring my car to AEMW for anything from PM's to performance work.
Really like the guys at AEM. Very professional, accommodating to special needs and decent prices as well.
Definitely recommend taking your German auto here