Red Deer Repair

Professional, knowledgeable, reasonable

Great Service time and time again and always a pleasure to deal with.

As always- quick, honest and trustworthy!!!

I repaired my vehicle with European motor Works. It was a 2014 Mercedes GL 350. The manager that worked there advised us my wife that the alignment would cost me $260. Afterwords, I found out by a reputable shop that there’s no difference in aligning a Mercedes do any other vehicle, the owner try to tell me that the alignment was special because it was a Mercedez. Long story short for a $2.60 lightbulb they charge me Close to $300 to replace it, they never called me beforehand, to discuss how much it would cost as, I thought it wouldn’t be much, I was gravely mistaken, and to top it off, o the other day I change the same lightbulb on the opposite side of the vehicle by myself it took me less than five minutes and it cost me $2.66 . They were also not very transparent with their pricing as I try to order a set of tires from them he then knowingly charge me almost $300 more for the same tires. I got online for a lot cheaper the clothes he also gave me for doing the transmission service was over $500 higher than a transmission shop that actually has experience after seeing the bill for the lightbulb change. I decided I told the owner that I will not need those tires anymore as I feel like I got screwed over. The shop found a manager was very angry because he couldn’t screw me over and further and that I caught onto his shady business .This is not just a review by an amateur I’ve been in the car industry for over two years first and honestly, I know exactly the ins and outs of how they charge on by looking at how he screws consumers over without knowing he should be held accountable by amvic. The other day, I also decided to change my own air filter and saw that they never reattached the clamp that goes to the turbo if that turbo would’ve failed due to anything debris coming in at that would’ve cost me thousands of dollars. So no I don’t think you should take your vehicle here ! they are not transparent and whatever naïve person takes their vehicle to the shop, make sure you do your homework beforehand, i’ve seen countless times how people that have a little experience, and just pay whatever.

Great experience! Dropped off vehicle before business hours and was personally called to confirm pick up time. Recieved a detailed report with images before pick up. Staff greeted me at the door by name (on my second visit). And, they included a courtesy car wash. The five star rating was earned on this visit, and I will be definitely be using their services in the future.

Brought my Mercedes in for an alternator replacement and oil change. They wanted to charge me 950 for the part itself only and 280 for an oil change. Mikasa quoted me 340 for the part and 180 for an oil change with the same level of service at a much cheaper labour cost. Terribly expensive and unreasonable auto body shop. Although the work was good a 3x price difference is ridiculous, how they justify this highway robbery is beyond me.

Good service , but 40 dollar labour charge to replace an air filter that was already out to inspect during a complementary inspection is outrageous.

Booked 3 weeks in advance for a transmission service at 8am because that’s when worked for me then the day came … I asked for a loaner a few days before the day of there happened to be one that came in I could use . The Speedo did not work the odometer did not work and I had to work on the loaner in a parking lot so that it would start …. Take it back to them 3 hours after I dropped off my car for them to fix the loaner so I wouldn’t get stranded again . At this time they are just pulling my car in for the service. Was told 1.5-2hr for a server ok whatever go run a couple errands come Back 2.5hours later car is still not done then I go to pay for the work thinking it was going to be 4-500 $ but no here I am told it is just shy of 1000$ this astronomical!!!!!!!! I can buy the same kit for the service for under 200$ and do it myself They also did a “multi point inspection “ was “complimentary “ but still added time to the labour NEVER AGAIN WILL I GO BACK